PURPOSES
APT19 web site collects and uses information for the following purposes:
CUSTOMER RIGHTS
Each customer of the site has all rights related to the protection of personal data under Bulgarian and EU law:
Customer may request data to be removed in case of availability of one of the following circumstances:
Customer has a right of restriction of his/her own personal data processed by the controller as follows:
Right to Data Portability
Right to data portability enables the data subject to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where processing is based on consent or on a contract and is carried out by automated means.
In exercising his or her right to data portability, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.
Right to Object
Complaint to the Supervisory Authority
Every customer shall have the right to lodge a complaint to the Commission for Personal Data Protection against his or her illegally processed personal data.
OBLIGATIONS OF THE CONTROLLER OF PERSONAL DATA
The controller of personal data:
KEEPING OF REGISTER
APT19 shall maintain a record of processing activities under its responsibility. That record shall contain all of the following information:
(a) the name and contact details of the controller;
(b) the purposes of the processing;
(c) a description of the categories of data subjects and of the categories of personal data;
(d) the categories of recipients to whom the personal data have been or will be disclosed including recipients in third countries or international organisations;
(e) where possible, the envisaged time limits for deletion/erasure of the different categories of data;
(f) where possible, a general description of the technical and organisational security measures.
Processor of Personal Data
The controller of personal data shall use the services of processor of personal data, namely Windows OneDrive
Authorities responsible for activity monitoring
The authorities responsible for monitoring the activity of“S & I” are the Commission for Consumer Protection and the Commission for Personal Data Protection.
Contact details:
Commission for Consumer Protection:
Commission for Personal Data Protection:
Dispute Resolution
The customers may utilize the European Online Dispute Resolution Platform, accessible at
http://ec.europa.eu/odr. This is a common platform provided to allow consumers and traders in the EU to resolve disputes without going to court.
The alternative dispute settlement between consumers and traders is an extra‐judicial conciliation procedure on voluntary basis.
The general conciliation committees assist in settling cases between consumers and traders disputing contracts for the sale of goods and service provision.